Our Guarantee

 

Service Guarantee

We're proud of the stellar reputation we have with our customers. Your first order with us is the start of what we hope will be a long lasting relationship. We guarantee that you will be completely satisfied with your order and the level of service you receive. You deserve nothing less.

• We guarantee you will receive a free art proof for approval before your order is printed. We don't start your order without your okay.
• We guarantee that your product will be free of all manufacturing defects, and will be printed exactly as you approved it.
• We guarantee that you will receive friendly, fast and efficient service from our team of promotional consultants.

What if I'm unhappy with my order?

If your order arrives defective, doesn't match what was promised, or the imprint quality misses the mark — we'll make it right. Reach out to your sales team and we'll either rerun your order or issue a full refund. We'll even cover return shipping on any problem items. We're in this for the long haul, and your satisfaction isn't just a policy — it's a promise.

Questions about our guarantee? Call us at 800.431.3473 or email [email protected].

Our job is to make your job easier.